Privacy Policy

1. Online Privacy Practices

Your right to privacy is important to us. We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the internet and other products and services we may be able to market to you from time to time.

We have applied for registration under the Data Protection Act 1998 (the 'Act') and ensure we comply with all protection the Act affords to you. Further information on the Act is on the Internet at www.informationcommissioner.gov.uk.

2. Subscription

In some areas of our website, we ask you to provide information that will enable us to enhance your site visit or reply to you after your visit. This would include where you purchase Products from us or request us to contact you. When you do so, we ask you to give us your name, email address and other personal information that will be needed to supply the Products to you. We may use your personal data for future email mailings, notification of new products or services, general correspondence regarding the products and correspondence, which may relate to you. If you would rather not receive future marketing emails from us please inform us by email at salesoffice@diyupvc.com or write to us at the address detailed below.

3. Trading from our Website

Making sure you can buy safely on line is a priority for us and we have made strenuous efforts to ensure that online store security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. We use industry-standard Secure Sockets Layer (SSL) technology through http://www.geotrust.com/ to allow for the encryption of:

• Potentially sensitive information such as your name and address; and
• Critically sensitive information like your credit card number.

We hope that once you understand the measures we take to help ensure secure transactions and privacy, and the steps you can take yourself, you will be as happy about the safety of your online transaction and order information as we are.

We do not retain any credit card details whether they be provided via an online purchase or provided by you over the phone.

4. Cookies

We use Cookies (defined below) for collecting user information from the site and we will not collect any information about you except that required for system administration of the web server and otherwise as described above.

Cookies

Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookieís main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name and email address.

5. Further Information

For further information from us on data protection and privacy contact:

DIYUPVC (Bristol) Ltd
Head Office:
Unit 22E Durley Lane, Keynsham, Bristol, BANES, BS31 2AJ

Email: salesoffice@diyupvctradewindows.co.uk